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Warranty We back all of our equipment with a strong warranty program. Our aerial work platforms feature a “1 and 5” Warranty providing one year on parts & labour and five years on structural components. Our telehandlers feature a one year parts & labour Warranty. Some specific aerial work platforms and telehandlers offer a second year parts & labour warranty as standard. Contact your local JLG Sales & Service Operation or JLG Authorised Distributor for details. Warranty is established by the completion of the First Delivery Warranty Registration Form. Warranty claims may be filed electronically using JLG's ONLINE EXPRESS® system. Click here to view JLG’s Warranty Certificate. JLG Warranty Mission Statement JLG Warranty will provide world-class service to our customers by streamlining our processes to minimize redundancy and manual effort for our customers. We will strive to understand the needs of all customers, translate those needs to process changes, use systems to gain efficiencies in our processes, and ensure all customers are well informed through formal warranty training. JLG Warranty will lead the way in data collection, analysis, and reporting to drive corrective actions through proper channels within the organization. We will be persistent in our responsibility to identify opportunities that will continue to improve warranty operations. |
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